We bring your ideas to better product. Base in NYC

Phone number

785 680 659 00

Email address

info@novaworks.net

13/A, New Booston

New York, USA

Our team applies its wide ranging in experience to determining.
We bring your ideas to better product. Base in NYC

Phone number

785 680 659 00

Email address

info@novaworks.net

13/A, New Booston

New York, USA

Our team applies its wide ranging in experience to determining.
Shipping

Shipping & Returns

Shipping Policy

Your order will be shipped within 2 working days after the order is placed. A shipping confirmation email with delivery details will be sent to you by email. Delivery times will be provided by the shipping services with a respective tracking number. All orders will be processed throughout Monday to Saturday. Delays during holidays or for orders outside Switzerland / EU may be possible. Any changes to the delivery time will be communicated or available through the provided tracking number. Pipaton is not responsible for any delays outside of their control.

Deliveries can be specified through the provided tracking number of the shipping company. A signature for delivery will be required for any orders made on Pipaton.com. If you are not available, changes can be organized directly with the shipping company.

Shipments will be made at no additional cost for orders within Switzerland and the European Union, additional costs may apply for other countries. Any custom duties incurred during transportation for orders within Switzerland / EU will be covered by Pipaton, for other countries please check the country-specific customs regulations. All shipments are made directly from Switzerland.

Return & Refund Policy

Returns on purchases made on Pipaton.com can be made within 30 days from the date of delivery. Please note that returned merchandise must be in their original condition with its original packaging. Any products returned with signs of wear or alteration / damage will not be accepted. To make a return please contact support@pipaton.com and provide the order number of your purchase as well as the articles to be returned and reason for return. Refunds will be made to the payment method used for purchase. Requests for return will be processed within 5-10 working days. An email confirmation will be sent once the return has been approved.

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